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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Gray

October 5, 2024

5  out of  5
rating by Jim Gray
"Have been a cliet of Rory Wold for over 40 years. He has always treated us well."
We responded:
"Jim, thank you so much for your loyalty over the past 40 years! I'm grateful for your continued trust and happy to know you've always felt well-treated by our office. If you ever need anything, we're here to help. - Rory Wold - State Farm Insurance Agent, Medford, OR"
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leanne clements

June 30, 2024

5  out of  5
rating by leanne clements
"Nice helpful people."
We responded:
"Thank you Leanne - my team is dedicated to helping navigate the complexity of insurance. I appreciate the review. "
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iquanyin

February 2, 2024

1  out of  5
rating by iquanyin
"i don’t even own a car and this azzhole sent me junk mail. stop spamming me! i will leave bad reviews all over the web if you do it again. it’s not even my address now, it’s the one before, meaning others are also dealing with your slimy, wasteful, irritating junk."
We responded:
"I would love to take you off the mailing list but will need more information. If you would call or text the office with the address you want it to stop to we will process the request today. 541-773-1404. Life is hard enough without additional irritation- we are happy to remove this one for you. "
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Anna Bell

January 1, 2024

5  out of  5
rating by Anna Bell
"Tory was very helpful!! We were able to get a much lower rate for insurance than we had initially thought we'd end up with"
We responded:
"Thank you for letting us take care of this for you Anna. I appreciate the 5 star review and kind words. "
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Isaac Reynolds

October 7, 2023

5  out of  5
rating by Isaac Reynolds
"Super friendly, always answers the phone. Could not be more helpful or insightful with any questions I have had"
We responded:
"Thank you Isaac!! I am fortunate to have a great team to help. I appreciate the 5 star review. "
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ellen watkins

September 18, 2023

5  out of  5
rating by ellen watkins
"Thank you Christopher with your assistance in meeting my insurance coverage goals!"
We responded:
"Ellen, thank you for taking the time to recognize Christopher for helping. He does a great job every day taking care of our customers. I appreciate the 5 star review. "
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Keen Lisa

August 30, 2023

5  out of  5
rating by Keen Lisa
"Highly recommended!!"
We responded:
"Thank you Lisa!!! I appreciate the 5 star review. "
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Joshua Robinson

February 12, 2023

5  out of  5
rating by Joshua Robinson
"Great service by Chad (one of the insurance agents), he was very helpful and quick to respond. Worked on getting me a quote that was favorable and switched us over without difficulty."
We responded:
"Thank you Joshua for taking the time for a review and the great review. I am glad we were there to help. "
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Trevor Waldeyer

February 1, 2023

5  out of  5
rating by Trevor Waldeyer
"We've been having trouble retaining our homeowner insurance ever since the Oregon Wildfire Risk map was published. We worked with Chad Staley, and he was able to get us insured quickly with little effort on our part!"
We responded:
"Thank you for the 5 star review Trevor. I am glad we were able to help. "
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Neely Carlson

January 10, 2023

5  out of  5
rating by Neely Carlson
"We love State Farm. We have been Chad Staley for years and he has always been great to work with. I highly recommend."
We responded:
"Thank you for the excellent review Neely. "
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Gary Glandon

November 18, 2022

5  out of  5
rating by Gary Glandon
"Chad Staley is very professional and his response time is impressive. I highly recommend this State Farm office."
We responded:
"Thank you Gary - we appreciate the 5 star review and the recommendation."
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will van ert

November 17, 2022

5  out of  5
rating by will van ert
"I had a recent theft of an E bike. Could have been uncomfortable with some brokers because of recent changes to coverage of e bikes by the insurer. Turned the matter over to Rory Wold and his associates. No problem , Had the check in one week. They are real pro's . I am glad they handle my insurance needs. Will"
We responded:
"Thank you for the great review Will and your patience as we worked through this. I appreciate your loyalty to my agency and State Farm."
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Ted Trujillo

November 13, 2022

5  out of  5
rating by Ted Trujillo
"Quick and easy to transfer our policies with Chad navigating the process. We appreciate the time and comfort. Highly recommend the Rory Wold agency, any day of the week. Appreciate ya!"
We responded:
"Tex, thank you for the 5 star review. I am very fortunate to have a great team that look to help people. I am glad Chad took great care of you."
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Lisa Ann Wayland

November 5, 2022

5  out of  5
rating by Lisa Ann Wayland
"Chad, Troy, and the rest of team are so great! They know us by name and make every interaction so easy. I appreciate the care the show and service they provide."
We responded:
"Lisa, thank you for the 5 stars and the review. We strive to have relationships with each customer that leads to knowing them by name. I will pass on the kind words to Chad and Troy. Thank you again for taking the time to leave a review. "
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Mikaela Elder

August 19, 2022

5  out of  5
rating by Mikaela Elder
"We have used Rory Wold's office for insurance for years and have loved the customer service/experience. After recently getting into a car accident Christopher Hill provided excellent customer service on getting us updates and making sure our family was taken care of. 100% would recommend! Thanks for the amazing Service!"
We responded:
"Mikaela, thank you for taking the time to give us this excellent review. We have enjoyed taking care of you all these years. I am glad Christopher gave excellent customer service we strive for when you needed us the most."
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Ian Schmeusser

July 16, 2022

5  out of  5
rating by Ian Schmeusser
"Great and Friendly people"
We responded:
"Thank you for the excellent review Ian."
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Cameron Waldeyer

June 21, 2022

5  out of  5
rating by Cameron Waldeyer
"Amazing service and always available for all your needs. Special thanks to Chad for several years of the best rates and support."
We responded:
"Cameron, thank you for the 5 star review. We work hard at meeting our goal of taking care of people,."
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Kyla Peterson

May 26, 2022

5  out of  5
rating by Kyla Peterson
"Chad Staley was extremely helpful during a recent car accident I was in. When I called to request a tow truck for my car I spoke with someone else, but Chad went out of his way to check back with me to make sure I was okay and offer his assistance. Chad helped walk me through the entire process which was foreign to me and offered great insight and help for my situation. Chad, Rory, and the entire office are great to work with and always go above and beyond to help and serve their clients."
We responded:
"Kyle, thanks for the great review. I am glad my office stepped up when you needed us."
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Jeff Miller

April 28, 2022

5  out of  5
rating by Jeff Miller
"Excellent Agency!! Chad Staley is the man. Quick turn around on quote! I wish I would have switched years ago."
We responded:
"Jeff thank you for taking the time to post this review. I appreciate the 5 stars and look forward to me and my team taking care of you for many years."
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D N

March 10, 2022

5  out of  5
rating by D N
"My daughter recommended State farm as I was in the process of switching insurance companies. Gave it a shot and wow! Chad Staley is the best insurance rep I've ever dealt with. Both personable and efficient,. Perfect combination! Highly recommend"
We responded:
"Thank you for the 5 star review. I am glad my office took great care of you."
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Dale Falk

March 2, 2022

5  out of  5
rating by Dale Falk
"I highly recommend Chad Staley. I’m a very inpatient person and Chad never keeps me waiting. Very quick to respond and handles what ever I send his way. 5 stars all the way."
We responded:
"Thank you Dale for the review. Chad does a great job for our team."
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Corey Martinez

February 1, 2022

5  out of  5
rating by Corey Martinez
"Chad was extremely helpful and made the transition of insurance smooth and easy ."
We responded:
"Thanks for the great review Corey"
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Sandi T

January 5, 2022

5  out of  5
rating by Sandi T
"I have been a customer for over 30 years. Chad Staley is my go to guy. He is the person I go to when I need help or have a claim on one of my policies. He makes the process go seamless. Thanks Chad for all you do."
We responded:
"Sandi it has been our pleasure to work with you and your family for many years. Thank you for the great review!!!"
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Daniel Roy

January 3, 2022

5  out of  5
rating by Daniel Roy
"Chad Staley was extremely informative and helpful. I had plenty of questions which he promptly answered. I look forward to working with Chad and the rest of the StateFarm team!"
We responded:
"Thanks for the 5 star review Daniel. Chad is a great member of our team and we are happy to be here to help."
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Jeremy Brady

January 2, 2022

5  out of  5
rating by Jeremy Brady
"They’ve been our family insurance agent for 30+ years because of their customer service and client focus."
We responded:
"Thank you for the great review Jeremy. We have enjoyed being connected with your family for many years. Looking forward to many more."