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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lauralee Ragsdale

Lauralee Ragsdale

August 9, 2025

5  out of  5
rating by Lauralee Ragsdale
"Krystal went above and beyond to help us get home owners insurance after our previous company unexpectedly cancelled our policy. Krystal was almost immediately available to help us with our concerns as we went through this stressful time. We are quite pleased with the outcome."
We responded:
"Thank you for taking the time to recognize Krystal. She works hard to help our customers. Thank you for the 5 stars."
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Michael Sickels

August 9, 2025

5  out of  5
rating by Michael Sickels
"I've been with State Farm for about 30 years. I've had a lot of agents, from Florida to Oregon, and I have to say, I've never been happier than with Rory Wold and the staff in his office. I always get immediate service and they know my needs even before I do. When I have questions, they always are happy to help. The few times that I've had to file a claim, they took care of it without hesitation, and I always felt like they were looking out for my interest rather than theirs. The few times that someone has said, "We can beat their price.", they find out that State Farm provides more and at a better rate. I highly recommend Rory and his staff, oh yeah, and State Farm."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm delighted to hear that you've had such a positive experience with our team. It's great to know that our service and dedication have made a difference for you over the years. We're always here to assist with any questions or needs you might have. Thanks for recommending us!"
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Keslyn B

August 8, 2025

5  out of  5
rating by Keslyn B
"Elise at State Farm has been amazing to work with! Anytime I’ve had questions about my account or billing, she’s super friendly, patient, and quick to help. She explains things in a way that actually makes sense and always makes sure everything gets handled right. You can tell she really cares about the people she’s helping!! it makes dealing with insurance stuff way less stressful."
We responded:
"Thank you, Keslyn! I'm happy to hear that Elise has been so helpful and attentive with your account and billing questions. It's great to know she makes the process easier and less stressful for you. We appreciate your feedback and are here if you need anything else!"
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Nicole Cavasos

August 8, 2025

5  out of  5
rating by Nicole Cavasos
"Amazing team of people to work with! Krystal has been so helpful and kind while switching insurance companies. Thank you to Rory and his Team!"
We responded:
"Nicole, thank you for the 5 Star Review. Krystal and our team do an outstanding job"
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Cody Mendenhall

August 8, 2025

5  out of  5
rating by Cody Mendenhall
"Elise was very kind"
We responded:
"Thank you, Cody! I'm happy to hear that Elise provided you with such a positive experience. Our team is dedicated to offering friendly and helpful service. Let us know if there's anything else we can assist you with!"
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Vance Myers

July 18, 2025

4  out of  5
rating by Vance Myers
"NO DETAILS TO SHARE"
We responded:
"Thank you for the great review Vance!!"
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Sandy Borden

June 13, 2025

5  out of  5
rating by Sandy Borden
"Krystal, my new agent is wonderful ..."
We responded:
"Thank you for your review, Sandy! I'm happy to hear that Krystal has been wonderful in assisting you. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If there's anything else we can do for you, just let us know!"
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Ryan Baker

June 10, 2025

5  out of  5
rating by Ryan Baker
"Chris has been amazing to work with. Highly recommend."
We responded:
"Thank you for the 5 Star review Ryan. We try very hard to make it an amazing experience. "
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Taylor Icenhower

June 10, 2025

5  out of  5
rating by Taylor Icenhower
"Chris is the best agent in town! Very professional and always gets back to me in a timely manner. 10/10 recommend"
We responded:
"Thank you Taylor for the 5 Star review!!! "
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Mountain Mike

May 23, 2025

5  out of  5
rating by Mountain Mike
"So thankful for the life altering financial advice from this wonderful gentleman! Rory is a shepherd leading people like me to a fruitful future and retirement well planned! I’d give you 10 stars if I could. THANK YOU SO MUCH for your guidance, sir 🙏🏼"
We responded:
"Thanks so much for taking the time to give us a review Mike. It was good to connect and thankful to be of help!!! We will keep headed down this journey together."
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Kent Francis

May 6, 2025

5  out of  5
rating by Kent Francis
"Kim Miracle is the bomb. Her knowledge and infectious personality have solved my problems and I trust her to work in my best interest."
We responded:
"Thank you, Kent, for sharing your experience! I'm happy to hear that Kim's expertise and vibrant personality made a positive impact. If there's anything else we can assist you with, please don't hesitate to reach out!"
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Diana Beale

April 18, 2025

5  out of  5
rating by Diana Beale
"They are the best insurance ever. Chris helped us very much."
We responded:
"Thank you Diana. Chris is very good at taking care of people. "
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Josie

October 13, 2024

5  out of  5
rating by Josie
"What a great agency. I called for a quote for a homeowner's policy and was assisted by Kristal, who was efficient, knowledgeable, organized, and very personable. The quote was extremely reasonable, and the entire process was completed in a very short amount of time. I am so happy to have Rory Wold and Kristal as my State Farm Insurance agents."
We responded:
"Josie, thank you for the wonderful review! I'm glad Kristal could assist you efficiently and provide a reasonable homeowner's policy quote. It's great to know you're happy with our service. We're here for any future needs or questions you might have. - Rory Wold - State Farm Insurance Agent, Medford, OR"
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Jim Gray

October 5, 2024

5  out of  5
rating by Jim Gray
"Have been a cliet of Rory Wold for over 40 years. He has always treated us well."
We responded:
"Jim, thank you so much for your loyalty over the past 40 years! I'm grateful for your continued trust and happy to know you've always felt well-treated by our office. If you ever need anything, we're here to help. - Rory Wold - State Farm Insurance Agent, Medford, OR"
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leanne clements

June 30, 2024

5  out of  5
rating by leanne clements
"Nice helpful people."
We responded:
"Thank you Leanne - my team is dedicated to helping navigate the complexity of insurance. I appreciate the review. "
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iquanyin

February 2, 2024

1  out of  5
rating by iquanyin
"i don’t even own a car and this azzhole sent me junk mail. stop spamming me! i will leave bad reviews all over the web if you do it again. it’s not even my address now, it’s the one before, meaning others are also dealing with your slimy, wasteful, irritating junk."
We responded:
"I would love to take you off the mailing list but will need more information. If you would call or text the office with the address you want it to stop to we will process the request today. 541-773-1404. Life is hard enough without additional irritation- we are happy to remove this one for you. "
Profile photo of Anna Bell

Anna Bell

January 1, 2024

5  out of  5
rating by Anna Bell
"Tory was very helpful!! We were able to get a much lower rate for insurance than we had initially thought we'd end up with"
We responded:
"Thank you for letting us take care of this for you Anna. I appreciate the 5 star review and kind words. "
Profile photo of Isaac Reynolds

Isaac Reynolds

October 7, 2023

5  out of  5
rating by Isaac Reynolds
"Super friendly, always answers the phone. Could not be more helpful or insightful with any questions I have had"
We responded:
"Thank you Isaac!! I am fortunate to have a great team to help. I appreciate the 5 star review. "
Profile photo of ellen watkins

ellen watkins

September 18, 2023

5  out of  5
rating by ellen watkins
"Thank you Christopher with your assistance in meeting my insurance coverage goals!"
We responded:
"Ellen, thank you for taking the time to recognize Christopher for helping. He does a great job every day taking care of our customers. I appreciate the 5 star review. "
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Miss Lisa

August 30, 2023

5  out of  5
rating by Miss Lisa
"Highly recommended!!"
We responded:
"Thank you Lisa!!! I appreciate the 5 star review. "
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Joshua Robinson

February 12, 2023

5  out of  5
rating by Joshua Robinson
"Great service by Chad (one of the insurance agents), he was very helpful and quick to respond. Worked on getting me a quote that was favorable and switched us over without difficulty."
We responded:
"Thank you Joshua for taking the time for a review and the great review. I am glad we were there to help. "
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Trevor Waldeyer

February 1, 2023

5  out of  5
rating by Trevor Waldeyer
"We've been having trouble retaining our homeowner insurance ever since the Oregon Wildfire Risk map was published. We worked with Chad Staley, and he was able to get us insured quickly with little effort on our part!"
We responded:
"Thank you for the 5 star review Trevor. I am glad we were able to help. "
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Neely Carlson

January 10, 2023

5  out of  5
rating by Neely Carlson
"We love State Farm. We have been Chad Staley for years and he has always been great to work with. I highly recommend."
We responded:
"Thank you for the excellent review Neely. "
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Gary Glandon

November 18, 2022

5  out of  5
rating by Gary Glandon
"Chad Staley is very professional and his response time is impressive. I highly recommend this State Farm office."
We responded:
"Thank you Gary - we appreciate the 5 star review and the recommendation."
Profile photo of will van ert

will van ert

November 17, 2022

5  out of  5
rating by will van ert
"I had a recent theft of an E bike. Could have been uncomfortable with some brokers because of recent changes to coverage of e bikes by the insurer. Turned the matter over to Rory Wold and his associates. No problem , Had the check in one week. They are real pro's . I am glad they handle my insurance needs. Will"
We responded:
"Thank you for the great review Will and your patience as we worked through this. I appreciate your loyalty to my agency and State Farm."